This Privacy notice details how we comply with the requirements of the Privacy Act 1998 (Cth) and the 13 Australian Privacy Principles (“APPs”). The privacy notice is intended to ensure that individuals outside of our organisation with whom we interact, including visitors to our website, clients, potential clients, personnel of service providers or other suppliers and others who interact with us whether via our website or by corresponding with us by other means (e.g. by emailing or phoning us) are aware of the categories of personal data about them that DigiVest Pty Ltd and its subsidiaries and affiliates (“we”, “us” or “our”) may collect, how we collect it, what we use it for and with whom we share it.
“Personal data” means any information relating to you, such as your name, contact details, but does not include data where you can no longer be identified from it such as anonymised, aggregated data.
In the course of providing our products and services we may collect and hold information that is reasonably necessary for the performance of our functions and activities, This information may include, but is not necessarily limited to;
We may collect Sensitive Information about you, with your consent. Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, health, political opinions, religion, trade union or other professional associates or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.
Provided that you consent, your sensitive information may only be used and disclosed for purposes you have consented to or which are directly related to the primary purpose for which the sensitive information was collected, including (but not restricted to):
This is dependent upon whose information we are collecting. If it is reasonable and practical to do so, we collect personal information directly from you.
Where possible we standardise the collection of personal information by using specifically designed forms (eg our application form). However, given the nature of our operations we often also receive personal information by email, through our website, online forms, letters, notes, in face-to-face meetings and through financial transactions.
We may also collect personal information from third parties or independent sources, however, we will only do so where it is not reasonable and practical to collect the information from you directly.
We only use personal information that is reasonably necessary for one or more of our functions or activities (the primary purpose) or for related secondary purposes that would be reasonably expected by you, or to which you have consented.
Our uses of personal information include, but are not limited to:
We do not routinely disclose personal information to other organisations unless one or more of the following apply:
This may include personal information to our employees, contractors and related entities, as well as third parties who supply services to us to assist us in performing our administration functions and in fulfilling our legal and regulatory obligations (e.g. legal and accounting firms, data storage systems and certain SaaS providers). We will take reasonable steps to ensure that they handle your personal information in the same way that we do and in accordance with the Privacy Act and the APPs.
We may use Google Analytics from time to time to collect and process data. To find out how Google uses data when you use third party websites or applications, please see here, or any other URL Google may use from time to time.
In certain limited circumstances, your personal information may be shared with the ATO, and / or ASIC which will then exchange this information with similar overseas regulatory bodies as a result of Australia’s participation in the Common Reporting Standard and Foreign Account Tax Compliance Act.
We will provide access to personal information upon request by an individual, except in the limited circumstances in which it is permitted for us to withhold this information (for instance, where granting access would infringe another personal privacy).
You may request access to the personal information we hold about you, or request that we change the personal information, by contacting us in the manner outlined below.
You may also contact us if any of the details you have provided change or if you believe that the information we have about you is not accurate, complete or up to date.
When you make a request to access personal information, we will require you to provide some form of identification (e.g. driver’s licence or passport) so that we can verify that you are the person to whom the information relates.
If we do not agree to provide you with access or to correct your personal information you will be notified accordingly. Where appropriate we will provide you with the reasons for our decision and you may seek a review of our decision. If the rejection relates to a request to change your personal information you may make a statement about the requested change and we will attach this to your record.
You may also request that we restrict the use of your personal information for direct marketing purposes by contacting us using the contact details below. Alternatively, to unsubscribe from our email database or opt-out of communication including marketing communication) you may use the opt-out facilities provided in the communication or email us using the contact details below.